ROI-driven CRM Software
Real Success with InfoServ CRM
A case study is a detailed analysis of how our CRM software helped real businesses solve challenges, improve productivity, and achieve growth. Discover how companies like yours have leveraged InfoServ CRM to deliver measurable results.

Features That Drive Success
Behind every successful case study is a set of powerful features. InfoServ CRM helps businesses streamline workflows, boost team collaboration, and make data-driven decisions — all in one unified platform.
How a Bulgarian company modernized toner recycling and scaled sustainably
Toner Support set out to combine eco responsibility with smart business. With InfoServ CRM, they digitized operations, streamlined customer data, and built a solid tech foundation for long-term growth.
Doubled processed inquiries and improved response time to 18 seconds
Elfy Tours adopted InfoServ CRM as part of their digital strategy. In just a few months, they doubled customer service capacity and unified communication across phone, email, and Viber.
Improved inbound call success rate by nearly 60%
SkyShop, a leader in teleshopping and telemarketing, boosted call center efficiency with InfoServ CRM Cloud. The system allowed better customer tracking and integrated communication across all channels.