ROI-driven CRM Software
Finally, a CRM software that delivers results
Partner with InfoServ CRM for expert CRM services that deliver measurable results.
- Boost your sales team productivity
- Effective customer's communication
- Management decisions based on real data
Features to make you stand out
Manage your projects from start to finish. With all your work centralized in InfoServ CRM, you’ll always know who’s doing what — and by when.
Effective communication with customers and partners
Effective communication is achieved when, with minimal effort, you serve customers regardless of the communication channel they choose - phone, email, web chat or contact form on your website. Automatic recognition of the customer when receiving a phone call or an email, as well as displaying all the needed information on the employee's screen, is a prerequisite for fast, high quality and efficient customer service.
Sales Management
The CRM system brings order not only to customer information, but also to business organization and sales processes. It allows you to easily and intuitively manage the sales funnel and activities — helping you track the stage of each deal, identify the next steps, know the decision makers, assess the probability of winning, analyze competitors (including their strengths and weaknesses), and estimate the deal value.
360-degrees customers view
A key advantage of a good CRM system is the ability to collect information from various channels and present it on a single screen, within a unified system, and in an easy-to-view format.
In the Customer Profile view, you can see at a glance:
- All communication between your team and the customer
- All sales related to that customer
- All customer data, such as name, address, phone number, and more
Management decisions based on real data
With a CRM system in place, management has access to all the information and reports needed to make timely, accurate decisions — and take preventative actions based not on feelings or premonitions, but on real data and actual numbers.
- Create intuitive sales reports
- View your team's sales performance
- Easily manage customer satisfaction
Effective communication with customers and partners
The modern employee is mobile. To stay effective — even outside the office — it's essential to have easy access to customer data, sales deals, and current offers. A good CRM system allows direct customer contact within the platform, while automatically documenting all communication in the customer’s profile. CRM systems save time by supporting everyday activities, serving as a key to efficiency, better communication, and goal achievement. Their implementation consistently leads to improved employee satisfaction.
Required CRM functionalities
To take the most out of CRM deployment, look for the following critical functionalities
Dominating the CRM key sectors
Our deep industry insight allows us to deliver powerful CRM solutions that drive real results and elevate customer experiences across key sectors.