Exceed your customer expectations and boost customer satisfaction by providing your team with cutting-edge Call Center technology:
Customer profile screen pops-up for incoming calls based on Caller ID identification providing your customer support agent with all the information needed to address and resolve the issue fast – from customer details to communication history.
Digital call recording and rich call detailed record (CDR) for every call, maintained and stored right in the customer profile for easy future access is a dream come true for every customer service representative and Call Center Manager.
The requirements to start using the InfoServ Call Center Software are very simple:
The most commonly used telephony for call centers.
Obtain a SIP Trunk from your preferred
telephony provider.
OS: MS Windows 7/8/10
Internet